Important Reminder: freshphone Service Discontinuation

Dear Customer,

We hope you’re doing well. Please note that our freshphone service is going to be systematically turned off from the 3rd of March. 

What does this mean for you?

Your freshphone service will be discontinued on 3rd March 2025.

Planned Phased Shutdown Approach:

• Phase 1 – 3rd of March (Immediate Action):

We will shut down all freshphone accounts that have not been used in the past six months. 

• Phase 2 –7th of March:

We will shut down all accounts not used in the past three months. 

• Phase 3 – Gradual Weekly Shutdowns of Active Accounts (Following Weeks):

Starting the week after (exact date to be determined based on impact assessments), we will begin shutting down 100 active freshphone accounts per week. 

If you wish to continue using our services, we encourage you to complete this form and one of our sales team will contact you to discuss options. CLICK HERE

For freshphone customers who transition to one of our Euphoria Extensions, we’re still offering a one-time special:

• Free Installation

• One month free services ( excluding calls and any hardware)

• Better minute rates (59c Mobile & 29c Landline)

If you have any questions or would like further assistance, please don’t hesitate to reach out. We truly value your support and appreciate your understanding as we make this transition.

Best regards,

freshphone